Fast customer response:

Customer Inquiresà Inquiry Reply

Customer response is the reaction by the organization to the queries and activities of the customer if the organization succeeds in satisfying the customer then he wins in developing and maintaining a relationship with that customer and can easily retain him.  Good customer response is an essential asset for an organization and directly or indirectly always helps them to grow substantially in business.  Success totally depends on understanding and interpreting these queries and then working out to provide the best solution. 

All inquiries are replied in detail within 24 hours after being received by AQUATEC (Duton Industry Co., Ltd.)

Professional sales managers:

Want to excel as a sales manger? Want to be a true professional? Professional sales managers is a unique opportunity to impact others, to select, correct, support and encourage all the salespeople, to achieve Aquatec company's objectives by become a positive force in their lives.

It's not a job, it's a mission. Our Professional Sales Managers perform 3 key specific skills, and concepts of sales management: leadership, talent management, and business management by examining the stages of business evolution and the implications for sales management

Aquatec has professional development, peer networking, best practice research, and thought leadership among professionals who support, manage, coach, and lead sales organizations. Every sales manager understands the operation and maintenance of the diving scuba diving equipment, as well as the scuba diving equipment production processes and formulations. Therefore, if a customer has a problem, an AQUTEC’s sales manager will discuss the characteristics of the scuba diving equipment and products with customers to come up with the best solution.

Standardized Product testing services:

Standardized tests are designed in such a way that the questions, conditions for administering, scoring procedures, and interpretations are consistent. This testing service seeks to ensure that consumers can understand what products will do for them and which products are the best values.  Aquatec standardized product testing is a strategy to increase customer protection by checking and testing the claims, our engineers develop methods of test which are suited to the specific purpose, comparative testing subjects several replicate samples of similar products to identical test conditions.  Before delivery, these standardized product test services are accomplished by Aquatec manufacturer, an independent laboratory.

AQUTEC (Duton Industry Co., Ltd.) engineers inspect and test the diving equipment in accordance with customer demand. Fine-tuning is done to make sure the product meets customer requirements better.

Standard export carton & Inner box packing:

Meeting with international standards, the packaging will well protect the diving equipment from damage during transit. Standard international standards packages are designed to be ready-to-sell products suitable for automotive aftermarket retail stores and customers. These conveniently packed products have already being sold around the globe to facilitate individual retail store and shop to serve consumers directly with our products.

Detailed diving equipment operation manual:

A standard operations manual is more commonly called a standard operating procedures manual. A standard operating procedures manual is a written document that lists the instructions, step-by-step.  The thought process behind a standard operating procedures manual is that consistent results will occur as long as everyone follows the steps.  AQUTEC (Duton Industry Co., Ltd.) will enclose the detailed diving equipment operation manual with each product to let clients understand the operation steps and notifications.

Diversified ways of customer training:

Having a dedicated customer training that focuses on some topics such as client interfacing skills, communications skills, software skills and delivering exceptional customer service is an essential element to sustaining a focus on training. Some suggested courses: Time Management, Social Styles, Situational Leadership, Effective Business Writing, and Planning for Results.

Aquatec Diving equipment commissioning can be processed either on the client's site or taught at our experience center or operate at swimming pool or at open water. The commissioning process can also be filmed for customers' easy access to be familiar with diving equipment operating.